Privacy Policy

This Privacy Policy (the "Policy") explains how Neptn Platform Inc. ("Neptn", the "Company", "we", "us" or "our") collects, uses, and shares data in connection with the Neptn web app (neptn.xyz), and all of our other properties, products, and services (the "Services"). Your use of the Services is subject to this Policy as well as our Terms of Service.

High Level Summary

Neptn is an incorporated company based in Canada that operates https://neptn.xyz among other products and services. Neptn complies with American laws and regulations.
Neptn does not collect and store personal data, such as first name, last name, street address, date of birth, email address, or IP address, in connection with your use of the Services.
Neptn collects non-identifiable data, such as public on-chain data, and limited off-chain data like device type, browser version, etc. This is to help drive product vision, not track users.
If you specifically sign up to receive emails from us, we will store your email address to allow us to send you those emails. You can unsubscribe at any time. We will not attempt to link your email address to your wallet address, IP address, or other personal data.
Neptn continues to explore methods to further protect consumers' privacy, such as opt-out prompts, migrating to privacy-centric tooling and deploying proxies to anonymize network traffic.
Users are empowered to explore client-side privacy techniques and tools.
Any material changes to privacy will be reflected in an updated privacy policy.

Data We Collect

Privacy is central to everything we do at the Company. Accordingly, we aspire to be transparent about what little data we do collect. We do not maintain user accounts and do not collect and store personal data, such as your name or internet protocol ("IP") address. When you interact with the Services, we collect only:

Publicly-available blockchain data

When you connect your wallet to the Services, we collect and log your publicly-available blockchain address to learn more about your use and to screen for illicit activity. Blockchain addresses are publicly-available data that are not personally identifying.

Information from localStorage and tracking technologies

We collect information from localStorage, cookies, and similar technologies to personalize the Services. We may use this to remember your preferences and analyze user journeys collectively to improve our product.

Survey or usability information

If you participate in a survey or study, we record biographical information you provide and your interactions with the Services.

Information you specifically provide us

If you provide information (such as email), we use it for the described purposes. We will not link it to your wallet address or IP. You do not need to provide personal data to use Services.

How We Use Data

Providing the Services - To provide, maintain, and improve our Services
Customer support - To provide support and answer inquiries
Safety and security - To protect against fraudulent or illegal activity
Legal compliance - To comply with applicable laws and regulations
Aggregated data - To learn how users use the Services and improve experience

How We Share Data

We may share or disclose the data we collect:

With service providers to assist in providing Services
To comply with legal obligations and court orders
For safety and security purposes
In business changes (merger, acquisition, etc.)
With your consent

We do not share your information with any third parties for any marketing purposes whatsoever.

Third Party Cookies

We use services that use tracking technology. You can opt out by:

Blocking cookies in your browser settings
Limiting advertising ID on mobile devices
Using privacy plug-ins or browsers
Using Google opt-out at https://adssettings.google.com

Security

We implement reasonable security safeguards to protect data. However, transmission via internet is not completely secure. You are responsible for the security of your wallet and cryptographic keys.

Age Requirements

The Services are not directed at children. If you believe we have received information about a child under 18, contact us at privacy@neptn.xyz.

California Residents (CCPA Notice)

California residents have rights under CCPA including:

Right to request information about data collection
Right to request a copy of your data
Right to request deletion of personal information

Submit requests to privacy@neptn.xyz.

European Union Data Subjects (GDPR)

Under GDPR, you have rights to access, rectification, erasure, restriction, and portability of your personal data. To exercise these rights, contact us at privacy@neptn.xyz.

Changes to this Policy

We may update this Policy. Continued use of Services after changes indicates your consent to them.

Contact Us

If you have questions about this Policy, contact us at:

Neptn Platform Inc.

Email: privacy@neptn.xyz

Website: https://neptn.xyz

By using Neptn's Services, you acknowledge that you have read and agree to this Privacy Policy.